Click the Firefox menu at the top of the screen and select Quit Firefox. Close Firefox: Click the Firefox menu and select Exit.Click Remove and click OK in the dialog that appears to confirm its removal.If you've forgotten your Primary Password, see this article.Remove the check mark from the box next to Use a Primary Password and enter the current password to confirm your ownership of the account.
Click Privacy & Security in the left panel and go to the Logins and Passwords section. Click the menu button and select Settings. In the Menu bar at the top of the screen, click Firefox and select Preferences. To resolve this problem, you must first deactivate your Primary Password and then reactivate it: If you’re using AVG or Eset Internet Security, its certificate might be causing Firefox to ask you for a Primary Password every time you start Firefox. Let us know how this works out for you.Firefox keeps asking me for Primary Password Once you're signed into your account again, try downloading another app and see if you're able to review your account now. Once signed out, you can follow the same steps to sign in again. If you have an iPhone, iPad, or iPod touch, you can do this by heading into your Settings app > Media & Purchases (or iTunes & App Store on previous versions) > Sign Out. If you have a Mac, you can do this by following the steps in Sign in to the App Store on Mac. If you haven't already, we'd recommend signing out and then signing into the App Store again with your Apple ID. Could you tell us which Apple device you have? Which software version is your device running on? We understand that you're experiencing issues being able to review the terms and conditions for your account after attempting to download apps from the App Store. Welcome to the Apple Support Communities and thanks for posting your issue here! We'd be glad to help take a look into this with you.
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